Politique d’expédition
U.S. Shipping Methods
YGW Pro Scooters ships all merchandise via US Postal Service, UPS, or FED EX. We offer several different shipping options, your choice will determine the speed at which your items will arrive. Unfortunately we are not able to ship your order to a P.O. box if you choose UPS as your carrier.
Please verify and double check that your shipping address is entered correctly as there is a $12 rerouting fee (per package) to correct or adjust a shipping address after your order has been shipped. Multiple reroutes will result in multiple fees.
Please note: Youth Gone Wild does not have the ability to control how our carriers move your package. Once your package has been tendered to a carrier the delivery date, destination routing, and delivery speed is controlled by that carrier. YGW Pro Scooters is not responsible for packages that are lost, stolen, or damaged during the shipping process. If a package is severely delayed due to the shipping carrier, please contact us directly and we will work with the shipping carrier to help resolve the issue.
Domestic Orders-
All orders ship from our San Diego, California Warehouse
*Orders placed Monday through Friday are usually processed within 24-48 hrs for in stock items, out of stock items take a little longer. Please review the table below that shows the Domestic Estimated Delivery Time for most orders traveling cross country. Shipments to the Western US States generally take 1-3 business days.
*These are not guaranteed delivery dates and times, Deliveries could take longer due to weather conditions or carrier problems. Delivery dates do not include order processing times. These are only estimated delivery times for shipments.
Orders placed after 1PM PST are processed on the next business day. Lucky does not process orders Holidays or weekends
Q. For international orders (Canada Included): Do we have to pay for customs/brokerage fees and charges?
A. Yes, All applicable customs and brokerage fees apply at check and the cost is based on the countries location and laws. Please go to check out to see an estimated cost for shipping. If you would like a breakdown of the cost feel free to contact customer service. PLEASE NOTE: Youth Gone Wild is not responsible for customs charges, brokerage fees or duties and taxes that may applied to get your package delivered.
Youth Gone Wild Estimated Transit and Delivery Time
International Orders-
International orders can take at least 10 to 14 business days to arrive and are shipped using UPS or FED EX. Transit time can also take longer due to customs delays. All correct taxes and duties are displayed at check out. PLEASE NOTE: YGW Pro Scooters is not responsible for additional customs charges, brokerage fees or duties and taxes that may applied to get your package delivered.
Q. How will I know when my order has been processed and my parts will ship?
A. You will receive a confirmation email informing you that your order has been sent to processing. Additionally you will receive an email from one of our carriers once your package has been accepted. Please refer to the carrier email for a tracking number; this will allow you to track the package in real time. If you do not receive an email from a carrier, please log into your YGW account to check your order status. If you have attempted both of the above options without success, please feel free to reach out to our CS department.
